Frequently Asked Questions (FAQs)
Do You Have a Showroom Where I Can Come and Look at Samples and Cabinet Ideas?
Yes, we have a showroom that has a number of displays in multiple styles and colors to give customers ideas to create their space. We are open by appointment only to make sure we can give customers tailor-made service to best help them with their renovation.
Can You Repair My Appliances or Plumbing Fixtures?
We do not repair, maintain, or sell appliances and plumbing products. If Allura installed the appliances or fixtures in the past, we will handle any warranty work in accordance with the manufacturer’s warranty.
I Already Have/Am a Contractor. Do You Supply Materials Only or Do You Only Oversee the Entire Renovation Process?
Our most common way of doing business is with other professionals in the industry. We work closely with builders, interior designers, and contractors alike to handle everything from measuring the space to conceptualizing the design to ordering and delivering the materials. We can also handle the cabinetry installation and work alongside other contractors to complete the project.
How Long Does It Take to Remodel My Kitchen or Bathroom?
A typical turnkey kitchen job from demolition until completion of post-production touch-up takes between 8–10 weeks, and a typical bathroom takes between 4–6 weeks. Of course, the timeline depends on the size of the job and any unforeseen circumstances that would affect the progress of the work.
At What Point Do You Require Payment to Begin a Job?
We provide free measurements and estimates based on our initial design and your input. We will visit your space, design a concept for you, and price the project with materials and labor accordingly, all for no charge. If you wish to continue working with us on finalizing a design, we require a small deposit in order to further the design and planning process until you are ready to sign a contract. Once all materials and designs have been finalized, the project deposit is due in order for us to begin construction.
Can I Buy Cabinets Only and Do the Install and Work Myself?
Yes, absolutely. We take pride and enjoyment from designing amazing kitchens and baths, but we do not require that you use Allura contractors to perform the installation. We do, however, recommend having a professional install the products to achieve the best results.
Do You Offer Delivery With Material-Only Sales or Do I Need to Pick Up My Cabinets?
Yes, Allura will deliver your materials with applicable sales tax if the delivery is outside the state of Delaware. Customers have the option of picking up their order in person from Allura’s warehouse.
How Far Away Will You Deliver?
An Allura employee can deliver anywhere within a 2-hour drive from our office. Depending on the size of the order and our schedule, we may be able to facilitate longer distances for a calculated fee.
Can You Move/Knock Down/Build Walls in Order to Change the Layout of My Existing Space?
Yes, Allura contractors are skilled in modifying room spaces to make any type of kitchen and bathroom design possible. Customers come to us to help make their dream space a reality.
Can You Give Me a Price on Cabinetry Without Coming and Measuring My Space?
Allura is willing to price cabinetry as a customer or contractor has specified; however, we do not make any guarantees on proper fit or sizing without in-person authentication from an Allura employee. We have a checklist of information needed in order to give an accurate estimate. Details are available upon request.
Do You Offer Help With Bathroom Design During a Remodel?
Yes! Our in-house designers will work closely with you to create a bathroom design that reflects your style and needs. Whether you’re updating a small powder room or doing a complete bathroom remodeling project, we’ll guide you through the layout, finishes, and fixtures to make your vision a reality.
Can You Help Me Select Cabinets That Fit My Kitchen Design?
Absolutely. During your kitchen remodeling project, our design team will help you choose the right cabinetry to suit your style, space, and storage needs. We offer a wide variety of custom cabinets in different colors, finishes, and configurations that complement both traditional and modern kitchen designs.
What’s the Process for Cabinet Replacement if I Don’t Need a Full Remodel?
If you’re happy with your layout but want an updated look, cabinet replacement is a great option. We’ll remove your old cabinets and install new ones tailored to your kitchen or bathroom’s style. Our team will walk you through your material and style choices to make sure the new cabinets elevate your space.
Is Cabinet Installation Included With My Purchase?
Yes, cabinet installation is available for all cabinetry purchased through Allura Bath & Kitchen. Our skilled installers ensure every piece is set precisely for a seamless finish. We also coordinate with other aspects of your kitchen or bathroom remodeling project to avoid delays and ensure top-quality results.
Can I Customize Cabinets for Unique Spaces or Storage Needs?
Yes, we specialize in custom cabinets that are made to fit your space and preferences. Whether you need deep drawers, hidden pull-outs, or specialized storage, we can incorporate custom features that improve functionality and style in both bathroom and kitchen designs.
